voice regonnition on my car

please help ! The voice regonition in my car will not pick up when phone is locked. it picks up phone and contacts and I can use it from the screen but when I try voice regonition it says will not work while phone is locked.

iPhone 6s Plus, iOS 9.2.1

Posted on Mar 4, 2016 3:15 AM

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5 replies

Mar 11, 2016 11:34 AM in response to mariefromormskirk

Hi mariefromormskirk,


Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with your iPhone. I'm a bit unclear on the exact nature of the issue you are describing, but if you are talking about using Siri (voice recognitions and commands) from the lock screen, you may want to make sure that Siri is active under the Allow Access When Locked setting in Settings > Touch ID & Passcode, as shown in this article:


Use a passcode with your iPhone, iPad, or iPod touch - Apple Support


Regards

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voice regonnition on my car

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