please help ! The voice regonition in my car will not pick up when phone is locked. it picks up phone and contacts and I can use it from the screen but when I try voice regonition it says will not work while phone is locked.
iPhone 6s Plus, iOS 9.2.1
Hi mariefromormskirk,
Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with your iPhone. I'm a bit unclear on the exact nature of the issue you are describing, but if you are talking about using Siri (voice recognitions and commands) from the lock screen, you may want to make sure that Siri is active under the Allow Access When Locked setting in Settings > Touch ID & Passcode, as shown in this article:
Use a passcode with your iPhone, iPad, or iPod touch - Apple Support
Regards
HI Brendon
i have a Honda Civic with sat nav. My phone is paired and my contacts are all displayed on the screen but when I use voice regonnition it says that I have to unlock my phone but it will work if I click on the screen but that is too distracting while driving
Hi mariefromormskirk ,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards
Hi Brenden
Sorry to have taken so long to reply. I have still not solved the voice recognition problem with my car phone.
I am using an iPhone 6 and have allowed access from a locked screen but it still says I have to unlock my I phone when I try to use hands free in the car
would be grateful for any further help
Marie
HI Brendon thank you for your help my phone is now working with voice recognition.
much appreciated.
voice regonnition on my car
